iPad Software Issues - Troubleshooting guide
If you have any issues with the software of your iPad then try the following DIY steps to check if it resolves the issue:
- Hard Reset: Perform a hard reset on your iPad. You can refer to the following link to perform a hard reset: https://support.apple.com/en-us/HT201559.
- Update: Update to the latest software available
- Reset all settings: If the issues is not resolved after a Hard Reset then reset all the settings of your iPad to factory settings. For more information, see https://support.apple.com/en-us/HT201252.
- Erase and reset all settings: Before you do this step ensure that you take a back up of your iPad in iTunes, for more information on how to backup, see https://support.apple.com/en-in/HT203977. After taking a back up erase and reset all the settings, for more information, see https://support.apple.com/en-us/HT201274. This step will ensure that the issue is not caused by any application or data in the iPad.
If you are not sure of how to perform any of the above steps or need more information, please contact us and we will be happy to help you.
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