Experience in trobleshooting motherboard issues with schematic diagrams
Minimium work experience of 5 years
Good English communication skills
Ability to train technicians
Experience of working with Apple products
Customer Support Executive
Minimum 3 years work experience in handling voice calls
Ability to understand technical issues and simplify it to customers
Great written and oral communication skills
Ability to use multiple tools (CRM, booking appointments, sending mails)while handling calls
Coordinating between on-field technicians and customers
Experience with any cloud telephony software
Operations Manager
Experience with ERP tools
Minimum work experience of 3 years
Manage a team of remote technicians
Generate MIS reports and take actions proactively
Train employees on various tasks regularly
Ability to understand complex subjects in short period of time
Front end developer
Minimum 2 years of work experience
Understand of branding and design. Basic knowledge of any web design tools like AI/ sketch/ Adobe XD and Photoshop
Very good understanding of HTML, CSS and Java script
Efficient in working remotely
Good understanding of SEO
Good copywriting skills will be of added advantage
Please send an email to customersupport@iTweak.in with your resume attached and position that you are applying for. We will usually respond within 1-2 working days of receiving your application.
